Types of Information We May Collect From You
At CVBOX, we may collect, store, and use the following types of personal information from individuals who visit and interact with our website, app, and social media platforms:
Information You Provide to Us
We may ask for basic information such as your name, email address, phone number, and payment details when you use our services. Additionally, if you use our resume or CV services, you may choose to provide specific career-related information, such as job history, educational background, skills, and other relevant details to create your documents.
Information Automatically Collected
When you use our website or app, we may collect information about the device you use, such as your IP address, browser type, operating system, and language settings.
We may also collect data automatically about how you navigate and interact with our platform, including timestamps, clicked links, and viewed pages.
How CVBOX Makes Use of Mobile Devices
We offer a mobile-friendly experience through our website and will soon launch a dedicated mobile application. These services involve the collectionand processing of personal data in a manner similar to our website.
Mobile applications may also utilize location services on your device to enhance the user experience or provide localized features.
How CVBOX Makes Use of Social Media
CVBOX may integrate social media platforms into its services. For example, you may choose to share content or log in using your social media accounts.
This integration may result in the collection of some of your personal information or the receipt of data by the relevant social media provider.
What Log Data Does CVBOX Collect
When using our website or app, we may collect Log Data in the event of an error or technical issue. This Log Data could include details such as your device’s Internet Protocol (IP) address, device name, operating system version, app configuration at the time of the error, usage timestamps, and other diagnostic information.
Your privacy is important to us, and we are committed to using this information responsibly to improve our services and provide you with a better experience.
How We May Use the Information We Collect
At CVBOX, we use the information collected for the following purposes:
Information You Provide to Us
We will use the personal information you provide to:
- Deliver the services and features you request, such as creating resumes, cover letters, or marriage CVs.
- Respond to your inquiries or provide additional support as requested.
- Communicate updates about your orders, account, or changes to our services.
How CVBOX Handles Personal Data Belonging to Children
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under this age. If we discover that a child under 13 has provided personal information to us, we will promptly delete it from our systems.
If you are a parent or guardian and become aware that your child has provided personal information to CVBOX, please contact us immediately. We will take appropriate steps to ensure the information is removed from our records.
We value your trust and are committed to using your information responsibly to improve your experience with CVBOX.
Disclosure of Your Information
Any information you provide to CVBOX may be emailed directly to us or stored securely on our servers. We are committed to protecting your privacy and ensuring that your information is used responsibly.
Information Sharing Practices
- No Selling or Trading of Data: CVBOX does not sell, trade, or share your personal information with third parties without your explicit consent.
- Payment Information: We do not store credit or debit card details. All payment-related information is securely handled by the respective payment gateway and financial institutions.
- Use of Collected Information: Personal details such as your name, email address, phone number, and billing address are used to deliver our services effectively. If you have not opted out, your contact details may be used for promotional purposes. You can still use the CVBOX website if you choose not to share certain information, but some features, offers, and services may be unavailable.
How CVBOX Shares Your Data with Third Parties
CVBOX shares your data with third parties only when necessary:
- Service Delivery: Information may be shared with service providers, such as payment processors or hosting platforms, to complete transactions or maintain our services.
- Compliance with Laws: In some cases, we may share your data with governmental or regulatory authorities if required by law.
- Promotional and Operational Use: We may engage third-party service providers, such as marketing agencies, to assist with promotional activities. Your data is only shared to the extent required for the delivery of these services.
Data Deletion Requests
You can request the deletion of your data at any time by:
- Deleting your account from the CVBOX website or app.
- Contacting us directly to initiate the deletion process.
Your trust is important to us, and we are committed to using your information in a secure, transparent, and responsible manner.
Security and Data Retention at CVBOX
We prioritize the protection and confidentiality of your personal data by implementing robust security measures and retention practices:
Security Measures
We have strict procedures and systems in place to prevent unauthorized access, alteration, or misuse of your personal data. Our approach includes:
- Employing secure business systems and encryption protocols.
- Implementing technical and physical safeguards to protect your information.
- Ensuring that only authorized personnel have access to personal data.
While we strive to use commercially acceptable means to safeguard your information, it is important to note that no method of internet transmission or electronic storage is entirely secure. Therefore, while we work diligently to protect your personal data, we cannot guarantee its absolute security.
Data Retention
We retain your personal data only as long as necessary to:
- Provide the services you have requested.
- Comply with legal obligations.
- Resolve disputes and enforce our agreements.
- Detect and prevent fraudulent or unlawful activities.
All personal data you share with CVBOX is handled in compliance with this Privacy Policy, ensuring your trust in our commitment to safeguarding your information.
Your Rights – Accessing or Deleting Your Personal Data
At CVBOX, we respect your rights regarding your personal data and ensure compliance with Bangladeshi data protection laws. You have the right to verify that your personal information is being processed lawfully and request access to or deletion of your data as needed. Accessing Your Personal Data
You can request access to your personal data at any time by contacting us at hello@cvbox.ai. To facilitate this process, we may ask for additional details to trace and confirm the specific data we hold about you.
Once your request is received, we will provide the information within the statutory time frame as required by data protection laws.
Deleting Your Personal Data
You can delete your account and personal data by following these steps:
- Log in to your CVBOX account.
- Navigate to Profile > Manage Data > Delete Account.
- Confirm your deletion request.
Upon your request, we will delete your account and associated data unless legal, regulatory, or account-related obligations require us to retain it (e.g., unresolved disputes, fraud prevention, or compliance with law).
Social Media Data
If you have used social media platforms like Facebook to log in or interact with CVBOX, your personal data may be handled in accordance with the policies of the respective platform. For example, to delete data associated with Facebook:
- Go to your Facebook Account’s Settings & Privacy.
- Click on Settings.
- Find Apps and Websites, then locate CVBOX.
- Click Remove to delete your data associated with the app.
Data Retention Policy
CVBOX retains user data only for as long as necessary to:
- Fulfill the purposes outlined in our Privacy Policy.
- Comply with legal and regulatory requirements.
- Resolve account-related concerns such as outstanding payments or disputes.
- Ensure safety, security, and fraud prevention.
If you have any questions or concerns about your data or require assistance with accessing or deleting your personal information, you can reach out to us directly at hello@cvbox.ai. We are committed to addressing your concerns promptly and transparently.
Cookie Policy
Cookies are small data files that serve as unique identifiers, sent to your browser from the websites you visit and stored on your device. These files help improve your experience and enable certain functionalities.
How CVBOX Uses Cookies
While CVBOX does not explicitly use cookies, third-party tools and libraries integrated into our website or app may employ cookies to:
- Collect information about user interactions.
- Enhance the functionality and performance of our services.
Your Cookie Preferences
You have the option to accept or refuse cookies at any time. Most browsers notify you when a cookie is sent to your device, allowing you to make an informed choice. However, please note that declining cookies may limit your access to certain features or functionality of our services.
At CVBOX, we aim to provide a seamless user experience while respecting your preferences and privacy. If you have further questions about our cookie practices, feel free to reach out to us at hello@cvbox.ai.
Updates to Our Privacy Policy
CVBOX reserves the right to update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We encourage you to review this page regularly to stay informed about how we protect your information.
Any updates to our Privacy Policy will be posted on this page and will take effect immediately upon being published. We are committed to ensuring transparency, and any significant changes will be clearly communicated.
Contact Us
For questions, comments, or requests regarding this Privacy Policy, please feel free to reach out to us at hello@cvbox.ai. We value your feedback and are here to address your concerns.